{"id":2427,"date":"2011-08-12T07:22:30","date_gmt":"2011-08-12T14:22:30","guid":{"rendered":"http:\/\/www.heatherbarton.com\/?p=2427"},"modified":"2025-11-02T20:19:29","modified_gmt":"2025-11-03T03:19:29","slug":"what-kind-of-miss-communication-is-this","status":"publish","type":"post","link":"http:\/\/www.heatherbarton.com\/?p=2427","title":{"rendered":"What kind of miss-communication is this?!"},"content":{"rendered":"<p>Okay&#8230; my dishwasher broke.\u00a0 I loaded it, closed it, pressed the on button and it didn&#8217;t click or turn on.\u00a0 My guess, the on\/off button was broken.\u00a0 But I&#8217;m not a repairman!\u00a0 So I had to call a repairman.<\/p>\n<p><a href=\"http:\/\/www.heatherbarton.com\/?attachment_id=2429\" rel=\"attachment wp-att-2429\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-full wp-image-2429\" title=\"Discussion\" src=\"http:\/\/www.heatherbarton.com\/wp-content\/uploads\/2011\/08\/Discussion.gif\" alt=\"\" width=\"260\" height=\"254\" srcset=\"http:\/\/www.heatherbarton.com\/wp-content\/uploads\/2011\/08\/Discussion.gif 260w, http:\/\/www.heatherbarton.com\/wp-content\/uploads\/2011\/08\/Discussion-150x146.gif 150w\" sizes=\"auto, (max-width: 260px) 100vw, 260px\" \/><\/a>Because I&#8217;m swamped with shit to do: sort out the taxes, WORK(!), get a new SSN &amp; DL &amp; change the name on all my credit cards, and WORK(!).\u00a0 Plus deal with getting the quotes for finishing my garage, the yardwork, the kids&#8230; oh and WORK!\u00a0\u00a0 Because of all that it took a few days for me to get around to finding someone to fix the dishwasher.<\/p>\n<p>I pulled off the info from two companies that certainly looked very reliable.\u00a0 I called both and they assured me that the estimate fee would be waived if I had the repairman do the work.\u00a0 My problem was, how could I compare prices between one and the other without incurring extra diagnostic costs!\u00a0 So after learning this from the first guy I told him, &#8220;Well, forget it then.\u00a0 Don&#8217;t send anyone.&#8221;\u00a0 I caved on the second one because their diagnostic cost was lower and had them send someone out that day.<\/p>\n<p>When I get home at 4pm there is a white van in front of my house.\u00a0 I&#8217;m grumbling to myself, &#8220;I told them 4:30.&#8221;<\/p>\n<p>He introduces himself and his Armenian accent is so thick I cannot catch neither his name nor the company he&#8217;s with.\u00a0 But he&#8217;s too old to be a threat &amp; I assume (correctly) that he&#8217;s a dishwasher repairman! lol.\u00a0 He goes to the dishwasher and after I explain the problem, he tears the front apart.\u00a0\u00a0 About 15 minutes later a Blue van pulls up.<\/p>\n<p>This excites the kids who think Sex God has come over.\u00a0 (Last time he did they ambushed him with Nerf guns &amp; the 4 of them had a 20 minute Nerf war in my house!)<\/p>\n<p>Turns out its the OTHER repair company&#8217;s man!<\/p>\n<p>Oh, my.\u00a0 I wasn&#8217;t sure what to do.\u00a0 How do I explain this?\u00a0 And which guy is from the company I said yes to?\u00a0 (This is as bad as my biggest fear of accidentally double booking a play night!)\u00a0 I&#8217;m pulling the paperwork but he&#8217;s already at the door.<\/p>\n<p>I do about a minute of hemming and hawing and then the original repair man comes from my kitchen to the front door.\u00a0 Oh God, I&#8217;m thinking.\u00a0 But they both brake into streams of Armenian and it doesn&#8217;t <em>seem<\/em> to sound angry.\u00a0 Then the original waives the new guy in and I step aside saying, &#8220;Well, apparently I&#8217;m not part of this conversation.&#8221;<\/p>\n<p>They go straight to my dishwasher and I&#8217;ll be damned if they didn&#8217;t both start working on it together.\u00a0\u00a0 While carrying on a discussion in a language incomprehensible to me.\u00a0 Between the whole craziness of it and the fact they barely speak English, I totally stay out of it!<\/p>\n<p>They eventually both leave the house for their vans and as I watch they are using their cell phones (I&#8217;m amazed they get reception in my canyon) and continuing their private Armenian discussion.\u00a0 Again, no anger or arguing or demanding one leave, that I can tell.\u00a0 They must have worked something out because the original guy comes back while the new guy drives off.\u00a0 So he finally talks to me, tell me he&#8217;s going to try cleaning and testing the starter in hopes he won&#8217;t have to replace the part.\u00a0 After which he puts the front back on and BAM my dishwasher is fixed.<\/p>\n<p>He helps additionally with tips on cleaning the interior of the thing, the filter and even gets it to stop tilting by securing it better to the cabinetry.\u00a0 AND answers my questions (in his severely broken English!) about putting a piece of wood over some exposed part on the bottom.<\/p>\n<p>All for just $110.\u00a0 Wow&#8230; I was impressed.\u00a0 Not only with how well he did the work, but with the price and how he handled the surprise of my or their miss-communication with the dispatchers.<\/p>\n<p>The boys are thrilled because now they don&#8217;t have to assembly-line style hand wash all the dishes they accumulate through out a day.\u00a0 Although I enjoyed chocking up a life lesson for them in my books.<\/p>\n<p>Win\/win!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Okay&#8230; my dishwasher broke.\u00a0 I loaded it, closed it, pressed the on button and it didn&#8217;t click or turn on.\u00a0 My guess, the on\/off button was broken.\u00a0 But I&#8217;m not a repairman!\u00a0 So I had to call a repairman. Because &hellip; <a href=\"http:\/\/www.heatherbarton.com\/?p=2427\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-2427","post","type-post","status-publish","format-standard","hentry","category-twirling-my-skirt"],"_links":{"self":[{"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=\/wp\/v2\/posts\/2427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2427"}],"version-history":[{"count":4,"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=\/wp\/v2\/posts\/2427\/revisions"}],"predecessor-version":[{"id":3073,"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=\/wp\/v2\/posts\/2427\/revisions\/3073"}],"wp:attachment":[{"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2427"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2427"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.heatherbarton.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}